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All orders will be shipped from Madrid (Spain) on working days (Monday to Friday). We will dispatch your order on the same day it is placed or on the next working day.

Below you can check the shipping conditions according to your delivery zone:

Order valueUPS 24h
SpainOver €100FREE
 Under €100€6
European Union
Order valueUPS 48-72hUPS Express 24h
European UnionOver €150FREE €4
 Under €150€14 €18
United Kingdom
Order valueUPS 4-6 DaysUPS Express 24-48h
United KingdomOver €150FREE €6
 Under €150€14 €20
Rest of the World
Order valueUPS Express 24-72hDHL Express 24-72h
Rest of the WorldOver €250FREE €6
 Under €250€25€29

*Please, take into account that all delivery times, in terms of days and hours, are referred in business days and hours. In addition, depending on the country, delivery times may vary. This information will be provided more precisely at checkout, where in some cases you may also choose your preferred shipping company (UPS / DHL).

*DHL Express option is only available for shipments to Australia, Canada, Norway, Switzerland and Indonesia.

*Please note that our worldwide delivery terms exclude Russia.


TAX FREE: The prices are automatically shown FREE of tax for buyers from outside the EU and tax will not be added at checkout.

CUSTOMS & DUTIES – Do I have to pay customs fees?

If the delivery address is in a country outside the European Union, you automatically become an importer. This means that your order will usually be retained in customs upon arrival in your country, waiting for the importer (you) to comply with the duty and tax payment. 

As a general rule, remember that:

  • For EU shipments, no customs costs are due at delivery.
  • For UK shipments, no customs costs are due unless the order is above £135.
  • For USA shipments, no customs costs are due unless the order is above $800.

REDCAST HERITAGE will not be made responsible for the payment of these costs. Also note that transportation cost and custom clearance cost associated with a cancellation/refusal of a package will be deducted from the amount refunded to you. 

Customs duties are determined by your local customs authority, so we have no control over these and cannot predict how much they may cost. Customs policies vary widely from country to country, so you may wish to contact your local customs office for further information. We are not responsible for any delays in shipping caused by the customs authorities.

To proceed to the payment, the shipping company will reach you.

If you have any queries, you can write to us at