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All orders will be shipped from Madrid (Spain) on working days (Monday to Friday). We will dispatch your order on the same day it is placed or on the next working day.

Below you can check the shipping conditions according to your delivery zone:

Spain
Order valueUPS 24h
SpainOver €100FREE
 Under €100€6
European Union
Order valueUPS 48-72hUPS Express 24h
European UnionOver €150FREE €4
 Under €150€14 €18
United Kingdom
Order valueUPS 4-6 DaysUPS Express 24-48h
United KingdomOver €150FREE €6
 Under €150€14 €20
Rest of the World
Order valueUPS Express 24-72hDHL Express 24-72h
Rest of the WorldOver €250FREE €6
 Under €250€25€29

*Please, take into account that all delivery times, in terms of days and hours, are referred in business days and hours. In addition, depending on the country, delivery times may vary. This information will be provided more precisely at checkout, where in some cases you may also choose your preferred shipping company (UPS / DHL).


During special promotion periods – such as Flash Sale or Black Friday – and Christmas, shipping and delivery times may be longer than usual.

*DHL Express option is only available for shipments to Australia, Canada, Norway, Switzerland and Indonesia.


*Please note that our worldwide delivery terms exclude Russia.


** IMPORTANT INFO for NON-EU CUSTOMERS **


TAX FREE: The prices are automatically shown FREE of tax for buyers from outside the EU and tax will not be added at checkout.

CUSTOMS & DUTIES – Do I have to pay customs fees?

🇪🇺 EUROPEAN UNION

  • No customs duties or additional charges at delivery.
  • All taxes are already included in the checkout price.

🇺🇸 UNITED STATES

⚠️ Important Update for U.S. Customers

Starting August 29, 2025, the de minimis exemption of $800 will no longer apply to imports from any country. This means that shipments from Redcast (based in Spain, EU) will also be subject to U.S. import duties, regardless of order value. However, you don’t need to worry — we will cover these costs ourselves.

👉 From this date on, all U.S. shipments will be sent DDP (Delivered Duty Paid).

  • Redcast will cover all customs duties & taxes.
  • The total amount you pay at checkout is final—we guarantee NO ADDITIONAL CHARGES ON DELIVERY.
  • You can continue shopping with us without extra costs or complications.

🇬🇧 UNITED KINGDONM

  • No customs duties for orders below £135.
  • For orders above £135, UK customs duties and VAT may apply upon delivery. These costs are the responsibility of the customer.
  • The shipping company will contact you directly to proceed with payment if applicable.

🌎 REST OF THE WORLD

  • Orders may be subject to local duties and taxes upon arrival.
  • These costs are the responsibility of the customer and vary by country. For more information, we recommend contacting your local customs office.
  • The shipping company will contact you directly to proceed with payment if applicable.

GENERAL INFORMATION:

If the delivery address is in a country outside the EU — except for the U.S., where we ship DDP — you automatically become the importer. This means that your order may be retained at customs upon arrival in your country, awaiting duty and tax payment by you.

Customs duties are determined by your local customs authority, and policies may vary from country to country. For more information, we recommend contacting your local customs office.

Redcast Heritage is not responsible for any delays in shipping caused by the customs authorities. Also note that transportation cost and custom clearance cost associated with a cancellation/refusal of a package will be deducted from the amount refunded to you.

If you have any queries, you can write to us at support@redcastheritage.com

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